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FAQ Question

Can I get a refund?

FAQ Answer

IdenTrust begins processing the application for a certificate as soon as the form of payment (credit card or voucher number) is provided. As soon as your application has been approved, IdenTrust will process the credit card or voucher number charge. Once processed, no refunds will be provided by IdenTrust.  If your application has not been approved, you may cancel it without the credit card or voucher number being billed.